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Tuesday, March 31, 2009

What are the qualities of a good QA or Test manager?

What are the qualities of a good QA or Test manager?
Ans.

Must be familiar with the software development process
able to maintain enthusiasm of their team and promote a positive atmosphere
always looking for preventing problems
able to promote teamwork to increase productivity
able to promote cooperation between software, test, and QA engineers
have the skills needed to promote improvements in QA processes
have the ability to say 'no' to other managers when quality is insufficient or QA processes are not being adhered
have people judgement skills for hiring and keeping skilled personnel
be able to run meetings and keep them focused

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